This video features an important aspect of marketing people often overlook: how to respond to a Google review.

Responding to Google reviews is essential to helping your brand grow. Whether it’s a bad review or a good review, crafting a meaningful response will have a significant impact on your relationship with your customers. As you may already know, people look to testimonials to tell them what kind of experience they can expect from a particular business. Not only that, but also how you interact with past customers or clients says a lot about how you run your business.

Google is a prestigious search engine that has its own algorithm for how it operates (and how it wants you to operate). When Google notices that you have positive reviews and that you interact with those reviews, it’s more likely to increase your chances of appearing higher on the results pages. This is why it’s critical that you use your words wisely you go to respond to a Google review!

This freebie was designed to help you respond to a Google review by putting your best foot forward. If you’re looking for other ways to grow your business, we can help! At South Street & Co., we specialize in SEO, social media, blogging, email marketing, product photography, design, coaching, and more. Schedule a free, 30-minute consultation to go over your marketing goals and let us know what you’re looking for out of an agency. With over five years of experiencing helping our clients grow their online reach, we’re confident we can help your business meet its fullest potential. Let’s get started!