Careers

Our work is our passion. We love adding creatives to our team who are a great fit and who add sparkle to our brand. If you think you’re one of those people, we want to talk!

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OPEN POSITIONS

Account Specialist | Part-Time | Remote

The Position

We’re looking for an Account Specialist. This person will communicate with our clients to make sure they understand the great outcomes of our marketing efforts. They are extremely organized, determined, have excellent communication skills, are a self-starter and a problem solver. They can work on a team or independently and don’t have a problem asking for help or telling others when a deadline is approaching to make a deadline. 

Responsibilities

  • Contributes to customer retention by strengthening relationships through account management and maintenance
  • Manages 4-6 clients per month & their communication through phone calls, emails, and meetings including but not limited to kickoff meetings, unscheduled meetings, and scheduled monthly meetings
  • Serves as the liaison between the client and the team/company, relaying feedback, expectations, questions, concerns, etc. between both parties
  • Builds and maintains relationships with new and existing clients. Performs check-ins at a comfortable cadence to understand new opportunities and upsell when appropriate
  • Work closely with the Accounts team to ensure that clients are satisfied
  • Helps with research as needed for the clients, including staying up to date on client and competitor activities
  • Creates or posts content for clients if needed to stay on track with deadlines
  • Keeps up to date with tasks and due dates, ensuring that they are met, and working with the team to problem solve if questions or concerns come up
  • Tracks projects against their scope of work (SOW), works with the client on updating the SOW if something changes, and communicates these changes to the team to ensure it’s understood & for billing purposes 
  • Work with our strategic partners to ensure all items are clear and on time
  • Follows up with client questions or reviews that are pending
  • Provides a high level of customer service to clients, including anticipating client needs before they become a need and coming to the table with solutions if there’s an issue with a client or campaign
  • Has an ability to manage and set client expectations. You combine the client’s needs and our awesome abilities and you figure out the way to produce stunning and effective work
  • Assists with administrative tasks, such as helping clients set up or gain access to assets we need to create their campaigns and sending final paperwork when a client finishes a project or leaves the company
  • Send clients update emails throughout the month to let them know we’re working on their account and to share what’s new with their campaign
  • Finds opportunities to ask clients to leave us positive Google reviews, cross-promote services that the clients aren’t using currently, and send us referrals to other potential new clients
  • Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
  • Answers the company phone & help to get potential new clients to schedule an initial call
  • Helps with interns as needed
  • Writes 1 blog per month for the South Street & Co. website
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Must love building connections & communication 
  • Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
  • Extremely detail-oriented and organized
  • Exceptional time management and problem-solving skills
  • Ability to inspire and motivate a diverse team of peers towards a common goal
  • Strong process and organizational skills as well as a natural disposition towards customer service and relationship management
  • Excellent communication skills, (verbal and written), problem-solving skills, flexibility, and adaptability to change
  • Must be able to work in a remote environment and participate in team activities 

Experience

  • Must have a background in customer service and marketing; whether that is in an agency via an internship or on an in-house marketing team
  • Entry-level knowledge in social media, SEO, email marketing, blogging
  • Project management tools and time tracking is a plus
  • Working towards a Bachelor’s degree or recently graduated in advertising, marketing, public relations, communications, or a related field or has an Associates degree in a related field
  • Experience working in a team-oriented, collaborative environment
  • Experience working in a remote environment is a plus 

Other Qualifications

  • Experience in Asana, Buffer, Moz, Google Analytics, Google Search Console, Agency Analytics, FileStage, MarkUp, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
  • Any certificates in the field of marketing such as Google Analytics, Google Adwords, HubSpot, etc. are preferred but not required
  • A background in editing, writing, or creating content is preferred but not required 

Executive Assistant | Part-Time | Remote but in Florida

The Position

If you’re extremely organized, passionate about color-coding, and have a to-do list that’s always with you, we’re looking for you! We’re hiring an Executive Assistant to join our marketing team. We’re a remote, female-owned marketing agency and we’re looking for the next passionate team member. This position will report directly to the owner and it’ll be part-time at around 25 hours per week with the possibility of increasing hours. The hours are Monday through Friday 1:00-5:00 PM.

Responsibilities

  • General administrative support with minimal supervision
  • Handles the calendar & emails of the owner 
  • Maximizes the owner’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating phone calls on her behalf & responding independently exercising good judgment to interpret requests and distribute information appropriately
  • Provides customer/supplier support
  • Answers calls with a smile along with responding to questions and/or concerns
  • Screens and directs phone calls and distributes correspondence exercising good judgment
  • Makes phone calls to specified individuals as requested
  • Helps to onboard new clients by attending kickoff meetings and getting anything we need to successfully launch their campaign 
  • Helps to do outreach to past clients
  • Handles requests and queries appropriately
  • Creates agendas before meetings and reaches out to the team to get any needed information 
  • Creates follow-ups after meetings 
  • Provides timely communication and helps to maintain positive relationships
  • Helps to coordinate company events
  • Assists with recruitment and other HR-related tasks
  • Assists with posting marketing items as needed 
  • Takes personal ownership of tasks to ensure all issues are addressed and resolved quickly
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Outstanding organizational skills, follow-through, and time management skills
  • Ability to prioritize your daily workload
  • Excellent verbal and written communications skills
  • Ability to speak effectively and professionally with individuals or groups inside and outside of the organization
  • Must have the ability to prioritize, organize, and act efficiently and with urgency
  • Ability to learn new tools quickly
  • A team player who is proactive, flexible, results-oriented, and comfortable in a rapidly changing environment
  • Excellent typing skills
  • Detail-oriented 
  • Ability to work independently and under the pressure of deadlines

Experience

  • Proven work experience as an assistant
  • Knowledge of office management systems and procedures
  • Familiarity with Google Suite of programs
  • English proficiency
  • Up-to-date with the latest programs and applications
  • A marketing background is preferred but not required 

Other Qualifications

  • Experience in Asana, Buffer, Google Analytics, Agency Analytics, FileStage, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
  • Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required

Account Manager | Full-Time & Part-Time | Remote but located in Orlando

The Position

The ideal candidate is someone who communicates with the clients to make sure they understand the great outcomes of our marketing efforts. They are extremely organized, determined, have communication and editing skills, and are a self-starter. They can work on a team or independently and don’t have a problem asking for help or telling others when they need to get something done. They speak with clients as needed and on an ongoing basis to update them on what we’re doing and the progress we’re making. This position is a remote, full-time position. The hours are Monday-Friday 8:30-5:30 for full-time and 25-30 hours per week for part-time; the part-time hours are dependent on the candidate’s availability. 

Responsibilities 

  • Manage client communication through phone calls, emails, and monthly meetings.  
  • Helps to do any research needed for the clients 
  • Writes 1 blog per month for our website
  • Keeps up to date with tasks and due dates ensuring that they are met
  • Works with the content team to ensure projects are on track and to answer any needed questions or to clear up concerns 
  • Helps with interns as needed 
  • Follows up with client questions or reviews that are pending
  • Upsells clients when appropriate 
  • Keeps track of projects against their scope of work 
  • Meticulously proofs every piece of collateral before it is sent out, ensuring client branding and goals are being executed properly
  • Comes to the table with solutions if there’s an issue with a client or campaign
  • Answers the company phone & helps to get PNCs to schedule an initial call
  • Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
  • Provides a high level of customer service to clients 
  • An ability to manage and set client expectations. You combine the client’s needs and our awesome abilities and you figure out the way to produce stunning and effective work.
  • Helps clients set up or gain access to assets we need to create their campaigns
  • Holds kickoff and monthly meetings with clients 
  • Connecting with the content team about deadlines/ needs
  • Relaying expectations from the client back to the team
  • Relaying expectations from the team/ company to the client
  • Sends updated scopes of work (SOWs) if something with the client strategy changes
  • Sends final paperwork when a client finishes a project or leaves the company
  • Build and maintain relationships with new and existing clients. Perform check-ins at a comfortable cadence to understand new opportunities
  • Sends clients update emails throughout the month to let them know we’re working on their account and to share what’s new with their campaign
  • Stays up to date on client and competitor activities
  • Anticipates client needs before they become a need 
  • Find opportunities to ask clients for Google reviews 
  • Finds opportunities to ask the clients who they can refer us to, to help grow our client base 
  • Organization with clients & due dates are key 
  • This position reports to the owner 
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Must love communication, building connections & have experience writing content for blogs and companies
  • Must be extremely skilled at educating people on marketing 
  • Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
  • Extremely detailed oriented and organized
  • Exceptional time management and problem-solving skills
  • Ability to inspire and motivate a diverse team and peers towards a common goal
  • Strong process and organizational skills as well as a natural disposition towards customer service and relationship management
  • Excellent communication skills (verbal and written), flexibility, and adaptability to change
  • Ability to rapidly adapt and respond to changes in environment and priorities
  • A sharp mind, a good memory, and attention to detail are absolutely key

Experience

  • This person must have at least 3 years of experience in marketing; whether that is in an agency or on an in-house marketing team
  • Thorough knowledge in social media, SEO, email marketing, blogging, project management tools, and time tracking
  • Past agency experience is a plus 
  • Past account management experience is a plus 
  • Bachelor’s degree in advertising, marketing, public relations, communications, or a related field
  • Experience working in a team-oriented, collaborative environment
  • Experience working in a remote environment

Other Qualifications

  • Experience in Asana, Buffer, Google Analytics, Agency Analytics, FileStage, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
  • Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required
  • We do prefer someone who is in the Orlando area for this position, even though we’re fully-remote

Blog & SEO Writer | Part-Time | Remote

The Position

This team member helps our clients express themselves through words. They love words like they love food and they are skilled in editing, writing, blogging, and social media content. They love helping to craft titles, entice people to click on ads, and can create verbiage for email marketing. 

Responsibilities 

  • Manage clients on a monthly basis by writing blogs, making edits, doing keyword research, creating & posting content 
  • Writes 1 blog per month for our website
  • Meets all deadlines for the clients they manage 
  • Keeps up to date with tasks and due dates ensuring that they are met
  • Meticulously proofs every piece of collateral before it is sent out for approval
  • Comes to the table with solutions if there’s an issue with a client or campaign
  • Answers the company phone & helps to get PNCs to schedule an initial call
  • Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
  • Stays up to date on client and competitor activities
  • Anticipates client needs before they become a need 
  • Help with local listings and boosting posts on social 
  • Monitoring and engaging on social accounts
  • Creating some simple graphics to go along with social posts 
  • Researching competitors to understand the best keywords and topics to focus on
  • Researching industries to gain familiarity with the topics and key terms 
  • Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
  • Attends a networking meeting with the team once per month 
  • Organization with clients & due dates are key
  • This position reports to the owner 
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Must love writing & have experience writing content for blogs and companies
  • Must be extremely skilled at editing
  • Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
  • Extremely detailed oriented and organized
  • Exceptional time management and problem-solving skills
  • Ability to inspire and motivate a diverse team and peers towards a common goal
  • Excellent communication skills (verbal and written), flexibility and adaptability to change
  • Ability to rapidly adapt and respond to changes in environment and priorities
  • Must be able to work from home or a location of their choosing 

Experience

  • This person must have at least 2 years of experience in marketing; whether that is in an agency or on an in-house marketing team
  • Thorough knowledge in social media, SEO, email marketing, blogging, project management tools, and time tracking
  • Bachelor’s degree in advertising, marketing, public relations, communications, or a related field
  • Experience working in a team-oriented, collaborative environment
  • Experience working from home and outside locations

Other Qualifications

  • Experience in Asana, Buffer, FileStage, Moz, Google Local, Facebook, Instagram, LinkedIn, Facebook ads, LinkedIn ads, Google Adwords, GSuite, Google Analytics, Google Search Console & Slack are preferred but not required
  • Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required

Discovery Caller | Part-Time | Remote

The Position

This team member handles all of our initial calls with potential new clients. They’re the first contact that a potential new client has with us and therefore it’s important that they have a great attitude to help, they are a problem solver and have a background in sales and marketing. 

Responsibilities 

  • Conduct our 30-minute discovery calls for our potential new clients
  • Uncover the new client’s needs
  • Listen to their needs, wants, and goals
  • Speaking on the phone and scheduling
  • Problem-solving skills to determine whether they’re a good fit for our agency, and if not, referring them to a partner agency
  • Assist in scheduling a second meeting
  • Organization to review your calendar for the day and
  • Ensuring the calls are done on time and any follow-ups are complete
  • Working to ensure your calendar is open to take on new calls before the week begins

Skills

  • Sales background
  • Experience with Asana, Toggl, Marketing, Digital Marketing, SEO, social media, Google Analytics, and a general marketing background is preferred
  • Analytical/Strategic Thinking
  • Experience with client services
  • Marketing background
  • Creative thinking
  • Communication including written, oral, public speaking, presenting
  • Decision-making skills
  • High engagement skills & people skills
  • Highly organized
  • Solution-oriented
  • Can work alone or with a team

Experience

  • Associates or Bachelors degree in Advertising, Marketing, Public Relations, Communications, or related field is a plus but not required
  • Minimum 2 years of sales experience
  • Minimum 2 years of marketing experience
  • Agency experience is a plus but not required

Physical Criteria

  • Able to lift and carry 20 pounds
  • Able to sit for prolonged periods of time at a computer

Other Qualifications

  • Experience in Asana, Buffer, FileStage, Moz, Google Local, Facebook, Instagram, LinkedIn, Facebook ads, LinkedIn ads, Google Adwords, GSuite, Google Analytics, Google Search Console & Slack are preferred but not required
  • Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required
  • Satisfactory background check

Social Media Creator | Part-Time | Remote

The Position

We’re looking for a new team member, the Social Media Creator, as part of our Content Creative team. This person will be creating enticing content for ourselves and for our clients.

Responsibilities 

  • Manage client accounts on a monthly basis by writing social posts, making edits, doing hashtag research, creating & posting content
  • Writes 1 blog per month for our website
  • Meets all deadlines for the clients they manage
  • Keeps up to date with tasks and due dates ensuring that they are met
  • Meticulously proofs every piece of collateral before it is sent out for approval
  • Comes to the table with solutions if there’s an issue with a client or campaign
  • Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
  • Stays up to date on client and competitor activities
  • Anticipates client needs before they become a need
  • Help with local listings and boosting posts on social
  • Monitoring and engaging on social accounts
  • Works with our design team to create captivating and enticing graphics
  • Researches industries to gain familiarity with the topics and key terms
  • Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
  • This position reports to the owner
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Must love social media & have experience writing content for companies
  • Must be extremely skilled at editing
  • Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
  • Experience in Facebook, Google My Business, LinkedIn, and Instagram are essential
  • Exceptional time management and problem-solving skills
  • Ability to inspire and motivate a diverse team and peers towards a common goal
  • Excellent communication skills (verbal and written), flexibility, and adaptability to change
  • Knowledge of trends on all of the social media platforms and the ability to think creatively for clients
  • Must be able to work from home or a location of their choosing

Email Marketer | Part-Time | Remote

The Position

We’re looking for a new team member, an Email Marketer, as part of our Content Creative team. This person will be creating enticing content for ourselves and for our clients via MailChimp and other email marketing platforms.

Responsibilities 

  • Manage client accounts on a monthly basis by writing titles, email campaigns, making edits, setting up automations, creating & scheduling content
  • Meets all deadlines for the clients they manage
  • Keeps up to date with tasks and due dates ensuring that they are met
  • Meticulously proofs every piece of collateral before it is sent out for approval
  • Comes to the table with solutions if there’s an issue with a client or campaign
  • Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
  • Stays up to date on client and competitor activities
  • Anticipates client needs before they become a need
  • Creates ideas to grow and boost email engagement
  • Reviews stats each month to see areas of improvement
  • Works with our design team to create captivating and enticing graphics
  • Researches industries to gain familiarity with the topics and key terms
  • Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
  • This position reports to the owner
  • The responsibilities are many, various, and not limited to those written in this document

Skills

  • Must love email marketing & have experience writing content for services-based companies
  • Must be extremely skilled at writing
  • Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
  • Experience in MailChimp and prior email marketing experience is essential
  • Exceptional time management and problem-solving skills
  • Ability to inspire and motivate a diverse team and peers towards a common goal
  • Excellent communication skills (verbal and written), flexibility, and adaptability to change
  • Knowledge of trends on all of email marketing and the ability to think creatively for clients
  • Must be able to work from home or a location of their choosing

Interns | Part-Time | Remote

The Position

We’re looking for 2-3 interns to join our team for 15-20 hours per week. We are a fast-paced, fully remote agency and specialize in digital marketing. Interns help us with social media, visual content creation, blogging, and any other tasks deemed appropriate. During this internship, you’ll learn a plethora of skills you’ll be in a hands-on, fun environment. 

Intern Task Examples:

  • Assist with social media posting
  • Assist with social media creation
  • Interacting with on behalf of brands on social media
  • Brainstorming new and innovating marketing strategies
  • Create graphics to help promote the clients
  • Help with some photography for social media
  • Blogging creation for our website
  • Research for clients 
  • Blogging/ writing
  • PR outreach & business development
  • Brainstorm ways to help clients expand their current reach

Qualifications: 

  • Enrolled at UCF or a recent UCF graduate
  • Interests in marketing
  • Some knowledge of social media 
  • Microsoft office suite knowledge
  • Excellent organizational skills and attention to detail
  • Strong verbal and written communication skills
  • Ability to take initiative
  • Must be willing to work 15-20 hours per week 
  • Willing to work in an open environment
  • Must bring a laptop & have transportation
  • Exhibits professionalism, a positive attitude, and willingness to help promote the mission of our clients

Apply Now

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Thank you so much for your interest in working with us! Due to the high number of applicants, we can only respond directly to those who best qualify and meet the specific criteria of our roles.