Local SEO for Law Firms
May 2, 2025
WHY US
A message from Kaitlyn, our Owner & CEO
Our work is our passion. We love adding people to our team who are a great fit and bring their expertise to our brand. If you think you’re one of those people, we want to talk!
Join us
Our Team Benefits
Retirement Match
Remote Environment
Profit Sharing Program
Paid Continued Learning
Team Events
podcast Club
Flex Time
Paid Time Off
open
OPEN POSITIONS
The Position
South Street & Company (SSCo) is seeking a high-performing, driven Account Manager with proven experience in client relationship management, project execution, and business development. This role is ideal for someone who is highly organized, goal-focused, thrives under pressure, and naturally takes ownership in a dynamic agency environment.
This is a full-time, remote position. We are seeking candidates based in Florida, ideally near Orlando, to allow for occasional in-person collaboration and client visits.
Key Responsibilities
Client Management
- Act as the primary day-to-day contact for assigned clients, ensuring all projects align with client goals and agency standards.
- Lead client calls and monthly update meetings, presenting results, insights, and next steps.
- Build strong client relationships by understanding their industries, challenges, and goals.
- Manage client expectations with confidence and transparency to drive satisfaction and retention.
Project Coordination and Execution
- Oversee the execution of marketing campaigns including SEO, social media, content marketing, paid media, and email marketing.
- Work collaboratively with internal teams to manage project timelines, budgets, and scopes of work.
- Conduct thorough final reviews of all client deliverables to ensure they meet strategic, branding, and quality expectations.
Business Development Support
- Identify upsell and cross-sell opportunities within assigned accounts.
- Consistently ask clients for referrals and support outbound prospecting efforts.
- Assist with PNC (Potential New Client) calls, strategy meetings, and proposal development.
- Contribute actively to agency growth by expanding existing accounts and participating in new business initiatives.
Communication and Reporting
- Send proactive, detailed status updates and project progress reports to clients.
- Translate campaign performance data into actionable insights and recommendations.
- Ensure client activities are accurately documented in project management and CRM systems.
Success Metrics
- Client Retention: 90%+
- Project Delivery: 95%+ projects on time and on budget
- Account Growth: 10%+ YoY upsell/cross-sell within assigned accounts
- New Business Contribution: 2+ new client leads per year through referrals and network
- Client Satisfaction: 90% “Highly Satisfied” survey scores or better
Required Skills and Experience
Hard Skills
- 3-5 years experience managing marketing or advertising accounts.
- Strong understanding of integrated marketing strategies, including digital marketing.
- Project management experience in Asana (preferred) or other project management tools.
- Familiarity with CRM systems and marketing analytics platforms like Semrush, Agency Analytics, and Google Analytics.
Soft Skills
- Highly proactive, accountable, and results-oriented.
- Excellent written, verbal, and presentation skills.
- Ability to lead conversations with authority and confidence.
- Organized and capable of managing multiple complex projects simultaneously.
- Motivated by achieving goals, exceeding expectations, and making measurable contributions to client and agency success.
Education
Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
Bonus Points For
- Certifications in Semrush, Meta, Google Ads, or Google Analytics.
- Previous experience working with large brands, service-based businesses, and attorneys.
- Prior experience supporting outbound sales or business development initiatives.
Reporting Structure
Reports directly to the Senior Account Manager.
Why Join Our Team?
At South Street & Company, we believe in growing great brands and building great careers. Here, you’ll be trusted with real responsibilities, given room to grow your skill set, and empowered to make a direct impact on client success. If you’re a Florida-based Account Manager with strong leadership instincts and a drive to grow both accounts and agency impact, we’d love to meet you!
on file
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The Position
South Street & Company (SSCo) is seeking a high-performing, driven Account Manager with proven experience in client relationship management, project execution, and business development. This role is ideal for someone who is highly organized, goal-focused, thrives under pressure, and naturally takes ownership in a dynamic agency environment.
This is a full-time, remote position. We are seeking candidates based in Florida, ideally near Orlando, to allow for occasional in-person collaboration and client visits.
Key Responsibilities
Client Management
- Act as the primary day-to-day contact for assigned clients, ensuring all projects align with client goals and agency standards.
- Lead client calls and monthly update meetings, presenting results, insights, and next steps.
- Build strong client relationships by understanding their industries, challenges, and goals.
- Manage client expectations with confidence and transparency to drive satisfaction and retention.
Project Coordination and Execution
- Oversee the execution of marketing campaigns including SEO, social media, content marketing, paid media, and email marketing.
- Work collaboratively with internal teams to manage project timelines, budgets, and scopes of work.
- Conduct thorough final reviews of all client deliverables to ensure they meet strategic, branding, and quality expectations.
Business Development Support
- Identify upsell and cross-sell opportunities within assigned accounts.
- Consistently ask clients for referrals and support outbound prospecting efforts.
- Assist with PNC (Potential New Client) calls, strategy meetings, and proposal development.
- Contribute actively to agency growth by expanding existing accounts and participating in new business initiatives.
Communication and Reporting
- Send proactive, detailed status updates and project progress reports to clients.
- Translate campaign performance data into actionable insights and recommendations.
- Ensure client activities are accurately documented in project management and CRM systems.
Success Metrics
- Client Retention: 90%+
- Project Delivery: 95%+ projects on time and on budget
- Account Growth: 10%+ YoY upsell/cross-sell within assigned accounts
- New Business Contribution: 2+ new client leads per year through referrals and network
- Client Satisfaction: 90% “Highly Satisfied” survey scores or better
Required Skills and Experience
Hard Skills
- 3-5 years experience managing marketing or advertising accounts.
- Strong understanding of integrated marketing strategies, including digital marketing.
- Project management experience in Asana (preferred) or other project management tools.
- Familiarity with CRM systems and marketing analytics platforms like Semrush, Agency Analytics, and Google Analytics.
Soft Skills
- Highly proactive, accountable, and results-oriented.
- Excellent written, verbal, and presentation skills.
- Ability to lead conversations with authority and confidence.
- Organized and capable of managing multiple complex projects simultaneously.
- Motivated by achieving goals, exceeding expectations, and making measurable contributions to client and agency success.
Education
Bachelor’s degree in Marketing, Communications, Business, or a related field preferred.
Bonus Points For
- Certifications in Semrush, Meta, Google Ads, or Google Analytics.
- Previous experience working with large brands, service-based businesses, and attorneys.
- Prior experience supporting outbound sales or business development initiatives.
Reporting Structure
Reports directly to the Senior Account Manager.
Why Join Our Team?
At South Street & Company, we believe in growing great brands and building great careers. Here, you’ll be trusted with real responsibilities, given room to grow your skill set, and empowered to make a direct impact on client success. If you’re a Florida-based Account Manager with strong leadership instincts and a drive to grow both accounts and agency impact, we’d love to meet you.
The Position
We’re looking for an Account Coordinator. This person will help to communicate with our clients. They are extremely organized, and determined, have excellent communication skills, and are a self-starter and problem solver. The ideal candidate is outgoing and positive, loves talking to people and loves helping.
Responsibilities
- Contributes to customer retention by strengthening relationships through account coordination and maintenance
- Helps to oversee our clients each month along with their communication through phone calls, emails, and meetings, including but not limited to kickoff meetings, unscheduled meetings, and scheduled monthly meetings
- They respond to clients and the team in a timely manner
- Serves as the secondary liaison between the client and the team/company, relaying feedback, expectations, questions, concerns, etc., between all parties
- Builds and maintains relationships with new and existing clients. Performs check-ins at a comfortable cadence to understand new opportunities and upsell when appropriate
- Work in the Accounts team to ensure that clients are satisfied
- Helps with research as needed for the clients, including staying up to date on client and competitor activities
- Creates or posts content for clients if needed to stay on track with deadlines
- Keeps up to date with tasks and due dates, ensuring that they are met, and working with the team to problem solve if questions or concerns come up
- Tracks projects against their scope of work (SOW), works with the client on updating the SOW if something changes, and communicates these changes to the team to ensure it’s understood & for billing purposes
- Work with our strategic partners to ensure all items are clear and on time
- Follows up with client questions or reviews that are pending
- Provides a high level of customer service to clients, including anticipating client needs before they become a need and coming to the table with solutions if there’s an issue with a client or campaign
- Has the ability to manage and set client expectations. You combine the client’s needs and our awesome abilities, and you figure out a way to produce stunning and effective work
- Assists with administrative tasks, such as helping clients set up or gain access to assets we need to create their campaigns and sending final paperwork when a client finishes a project or leaves the company
- Send clients update emails throughout the month to let them know we’re working on their account and to share what’s new with their campaign
- Finds opportunities to ask clients to leave us positive Google reviews, cross-promote services that the clients aren’t using currently, and send us referrals to other potential new clients
- Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
- Answers the company phone & helps to get potential new clients to schedule an initial call
- Helps with interns as needed
- Writes 1 blog per month for the South Street & Co. website
- Collaborate with cross-functional teams to resolve customer issues and improve customer experience
- Maintain accurate and detailed records of customer interactions and transactions
- The responsibilities are many, various, and not limited to those written in this document
- Contribute to a positive team culture by fostering a positive and collaborative work environment
Skills
- Must love building connections & communication
- Proven ability to manage and prioritize a high volume of multiple concurrent projects simultaneously
- Extremely detail-oriented and organized
- Exceptional time management and problem-solving skills
- Ability to inspire and motivate a diverse team of peers toward a common goal
- Strong process and organizational skills, as well as a natural disposition toward customer service and relationship management
- Excellent communication skills (verbal and written), problem-solving skills, flexibility, and adaptability to change
- Must be able to work in a remote environment and participate in team activities
Experience
- Must have a background in customer service or marketing, whether that is in an agency via an internship or on an in-house marketing team
- Entry-level knowledge in social media, SEO, email marketing, blogging
- Project management tools and time tracking is a plus
- Either has a college degree in advertising, marketing, public relations, communications, or a related field OR has an Associates degree in a related field OR has experience working in this position
- Experience working in a team-oriented, collaborative environment
- Experience working in a remote environment is a plus
Other Qualifications
- Experience in Asana, Buffer, Moz, Google Analytics, Google Search Console, Agency Analytics, FileStage, MarkUp, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
- Any certificates in the field of marketing, such as Google Analytics, Google Adwords, HubSpot, etc. are preferred but not required
- A background in editing, writing, or creating content is preferred but not required
- Must be able to work during our normal business hours of 8:30 AM – 5:30 PM EST
Salary Range
- $16-$21 per hour
Position Overview
We are looking for an experienced Social Media Manager to join our team. This individual will take full ownership of the accounts they manage, handling everything from strategy development to conception and execution.
The ideal candidate has prior experience running social media accounts and ads for large brands, preferably in the B2B and home services industries.
This is a full-time, salaried position. It is fully remote, with a strong preference for candidates based in Florida.
Who You Are
You are a strategic thinker, creative storyteller, and results-driven marketer. You have a deep understanding of how social media works and how to leverage it to drive engagement, brand awareness, and conversions.
You are proactive, take ownership of your work, and always stay ahead of trends to ensure your social media strategies remain innovative and effective.
What You’ll Do
Social Media Strategy & Management:
- Develop and implement social media strategies tailored to each client’s brand and goals.
- Plan and manage content calendars, ensuring deliverables are met across all platforms.
- Design and create your own graphics as needed, in addition to collaborating with the graphic design team.
- Monitor trends and competitors to stay ahead in each industry.
Content Creation & Execution:
- Write compelling captions and social media copy tailored to each platform.
- Design eye-catching and ‘scroll-stopping’ graphics alongside our graphic designers.
- Develop innovative campaign ideas to drive engagement and reach.
- Ensure content aligns with brand messaging and voice.
- Leverage AI content and automation tools where applicable.
Advertising & Analytics:
- Create, manage, and optimize Meta Ads and other paid campaigns.
- Monitor ad performance and adjust strategies for maximum ROI.
Community Management & Engagement:
- Monitor and respond to comments, messages, and shares across platforms.
- Proactively engage with followers and build relationships with potential customers.
Reporting & Optimization:
- Create monthly reports with key social media metrics and insights.
- Analyze performance and adjust strategies based on data-driven insights.
- Continuously improve content and engagement strategies to exceed monthly KPIs.
Team Collaboration & Leadership:
- This position reports to the Digital Strategy Manager.
- Work closely with the graphic design team to create impactful content.
- Provide feedback to clients and internal teams for content improvements.
Required Skills & Qualifications
- Minimum of 3-5 years of full-time experience in social media marketing.
- Experience managing large-brand social media accounts.
- Strong understanding of social media strategy, content creation, and advertising.
- Excellent writing and editing skills, with a portfolio of past work.
- Proficiency in social media management tools (e.g., Buffer, Hootsuite, Sprout Social).
- Experience using Meta Business Manager & Meta Ads Manager.
- Ability to analyze data and translate insights into actionable strategies.
- Strong organizational skills, with the ability to manage multiple clients and deadlines.
- Self-motivated, proactive, and able to work independently.
Preferred Skills & Qualifications
- Past experience working with B2B and home service industries.
- Agency experience or managing multiple clients simultaneously.
- Familiarity with Asana, Slack, Toggl, and content review platforms.
- Located in Florida (preferred but not required).
What Success Looks Like in This Role
Each month, you should:
✅ Provide strategic insights and creative ideas to grow clients’ social presence.
✅ Post high-quality, engaging content.
✅ Monitor and engage with the audience to boost community growth.
✅ Increase social media KPIs, surpassing previous months’ performance.
✅ Stay ahead of trends and implement innovative social media strategies.
The Position
This team member helps our clients express themselves through words. They love words like they love food and they are skilled in editing, writing, blogging, and social media content. They love helping to craft titles, entice people to click on ads, and can create verbiage for email marketing.
Responsibilities
- Manage clients on a monthly basis by writing blogs, making edits, doing keyword research, creating & posting content
- Writes 1 blog per month for our website
- Meets all deadlines for the clients they manage
- Keeps up to date with tasks and due dates ensuring that they are met
- Meticulously proofs every piece of collateral before it is sent out for approval
- Comes to the table with solutions if there’s an issue with a client or campaign
- Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
- Stays up to date on client and competitor activities
- Anticipates client needs before they become a need
- Researching competitors to understand the best keywords and topics to focus on
- Researching industries to gain familiarity with the topics and key terms
- Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
- Attends a networking meeting with the team once per month
- Organization with clients & due dates are key
- This position reports to the Content Manager
- Responsibilities are not limited to those written in this document
Skills
- Must love writing & have experience writing content for blogs and companies
- Must be extremely skilled at editing
- Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
- Extremely detailed oriented and organized
- Exceptional time management and problem-solving skills
- Ability to inspire and motivate a diverse team and peers towards a common goal
- Excellent communication skills (verbal and written), flexibility and adaptability to change
- Ability to rapidly adapt and respond to changes in environment and priorities
- Must be able to work from home or a location of their choosing
Experience
- Experience in marketing; whether that is in an agency or on an in-house marketing team is a plus
- Experience working in a team-oriented, collaborative environment
- Prior experience writing blog content
- Experience working from home and outside locations
- Thorough knowledge of SEO, keyword research, blogging, project management tools, and time tracking is a plus
Other Qualifications
- Experience in Asana, Buffer, FileStage, Moz, Google Local, Facebook, Instagram, LinkedIn, Facebook ads, LinkedIn ads, Google Adwords, GSuite, Google Analytics, Google Search Console & Slack are preferred but not required
- Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required
Salary Range
- Project-based + hourly at $20 per hour
Job Type: Part-time, 1099, 5-10 hours per week
Location: Remote (US-based)
Compensation: $25-$32 per hour, depending on experience
About the Role:
We are seeking a highly organized and detail-oriented Virtual Assistant to support our team. As a VA, you will be responsible for managing emails, conducting research, following up on tasks, running reports, handling payroll, reviewing billing, checking rankings, and more. We are looking for someone who is proactive, resourceful, and not afraid to ask questions. This role requires excellent communication skills and the ability to work independently. If you’re rewatching the Suits episodes on Netflix, I am looking for my Donna or Gretchen! On the application, in the ‘Anything else you’d like us to know?’ area, tell me who you’re more like, Donna or Gretchen or another TV character that embodies your work style.
Responsibilities:
- Manage emails, organize and prioritize incoming messages
- Conduct research and provide summaries or recommendations
- Follow up on pending tasks and ensure timely completion
- Run reports and prepare data for analysis
- Handle payroll-related tasks and maintain accurate records
- Review billing statements and reconcile any discrepancies
- Monitor and report on website rankings and performance
- Assist with other administrative and operational tasks as needed
Requirements:
- Exceptional attention to detail and strong organizational skills
- Excellent verbal and written communication skills
- Self-motivated and able to work independently
- Proficiency in using productivity tools and software
- Reliable and responsive to deadlines
- Ability to maintain confidentiality and handle sensitive information
- Familiarity with project management tools (e.g., Asana) is a plus
Working Arrangement:
This is a remote, 1099 position. You will have the flexibility to work from your preferred location. We prefer candidates in the Eastern Standard Time (EST) zone, but are open to other US time zones. Please note that only candidates based in the United States will be considered for this position.
The Position
We’re looking for a new team member, an Email Marketer, as part of our Content Creative team. This person will be creating enticing content for ourselves and for our clients via MailChimp and other email marketing platforms.
Responsibilities
- Manage client accounts on a monthly basis by writing titles, email campaigns, making edits, setting up automations, creating & scheduling content
- Meets all deadlines for the clients they manage
- Keeps up to date with tasks and due dates ensuring that they are met
- Meticulously proofs every piece of collateral before it is sent out for approval
- Comes to the table with solutions if there’s an issue with a client or campaign
- Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
- Stays up to date on client and competitor activities
- Anticipates client needs before they become a need
- Creates ideas to grow and boost email engagement
- Reviews stats each month to see areas of improvement
- Works with our design team to create captivating and enticing graphics
- Researches industries to gain familiarity with the topics and key terms
- Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
- This position reports to the owner
- The responsibilities are many, various, and not limited to those written in this document
Skills
- Must love email marketing & have experience writing content for services-based companies
- Must be extremely skilled at writing
- Proven ability to manage and prioritize a high volume of multiple concurrent projects simultaneously
- Experience in MailChimp and prior email marketing experience are essential
- Exceptional time management and problem-solving skills
- Ability to inspire and motivate a diverse team and peers toward a common goal
- Excellent communication skills (verbal and written), flexibility, and adaptability to change
- Knowledge of trends for email marketing softwares and the ability to think creatively for clients
- Must be able to work from home or a location of their choosing
Salary Range
- Project-based + hourly at $20 per hour
The Position
If you love to design and make a brand stand out online through lines, colors, patterns, and creative ideas… this is for you 😍 We’re looking for a part-time graphic designer with the skillz to help us take our clients to the next level. We’re looking for someone who has a full knowledge of the Adobe Creative Suite and we’re looking for someone who has some skills in website design and wireframing as well. If this is you, read on because we want you to apply if you feel you’re the BEST fit 🎉
Responsibilities
- Creates logos, brands, flyers, materials, and any other collateral for clients and South Street & Co.
- Creates email marketing campaigns
- Designs collateral for clients, and South Street & Co.
- Asks questions related to the work needed for logos, brochures, rack cards, business cards, etc.
- Makes sure that the client’s brand is kept up and is within their brand standards
- Creates wireframes/ websites based on client website needs
- Makes sure that when designing a logo, the finished product is given in PDF, JPEG, PNG, and AI formats
- Creates and is responsible for ensuring that the South Street & Co. brand image is kept consistent throughout creating all South Street & Co. materials
- Works with the team to ensure that all content is up to the brand standards
- Helps come up with creative ideas for clients and our brand
- Writes 1 blog per month & participating in other South Street & Co. items to keep content fresh
- Understands that keeping things organized is key for our brand and for our clients
Skills
- Must love design, and creation & have experience creating visual content for companies
- A background in marketing is a plus
- Full Adobe Suite knowledge
- Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
- Extremely detailed oriented and organized
- Exceptional time management and problem-solving skills
- Ability to create unique ideas and come to the table with thoughts for our clients and our company
- Excellent communication skills (verbal and written), flexibility and adaptability to change
- Ability to rapidly adapt and respond to changes in environment and priorities
- Must be able to work in a remote environment
- A sharp mind, a good memory, and attention to detail are absolutely key
Experience
- This person must have at least 1 year of experience in marketing and design experience; whether that is in an agency or on an in-house marketing team, or freelancing
- Thorough knowledge of the Adobe Suite
- Past agency experience is a plus
- Degree in graphic design or similar
- Experience working in a team-oriented, collaborative environment
- Experience working in a remote environment is a plus
Other Qualifications
- Experience in Asana, Buffer, Google Analytics, FileStage, Facebook ads, Google Adwords, GSuite & Slack are preferred but not required
- Any certificates in the field of marketing, such as Google Analytics, HubSpot, etc., are preferred but not required
- Some knowledge in social media, SEO, email marketing, blogging, project management tools, and time tracking is a plus
Salary
- Project basis + $20-$30 per hour
The Position
We’re looking for interns to join our team for 15-20 hours per week. We are a fast-paced, fully remote agency and specialize in digital marketing. Interns help us with social media, visual content creation, blogging, and any other tasks deemed appropriate. During this internship, you’ll learn a plethora of skills you’ll be in a hands-on, fun environment.
Intern Task Examples:
- Assist with social media posting
- Assist with social media creation
- Brainstorming new and innovative marketing strategies
- Create graphics to help promote the clients
- Blogging creation for our website
- Research for clients
- Blogging/ writing
- PR outreach & business development
- Brainstorm ways to help clients expand their current reach
Qualifications:
- Enrolled at a college or a recent college graduate
- Interested in marketing
- Basic knowledge of social media
- Excellent organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to take initiative
- Must be willing to work 15-20 hours per week
- Willing to work in a remote environment
- Exhibits professionalism, a positive attitude, and a willingness to help promote the mission of our clients
FAQ
Frequently Asked Questions
Yes, you can view our open positions below and apply through the form at the bottom of the page. Please note that due to the high number of applicants, we can only respond directly to those who best qualify and meet the specific criteria of our roles.
Absolutely. We’re agile and if we have a position open, we will ask our current team members if anyone is interested. If no one is, we’ll open it to the public and post it here.
Yes! Our team is made up of creative people who live all over the U.S. Since we are based in Orlando, some of our positions do require that you live in Florida. Check our job openings for details.
We have positions that are full-time and positions that are part-time. It’s possible for a part-time position to transition into a full-time position, depending on the needs of the company and the skill set of the individual.
Absolutely! If your skills are not a match for any of our current open positions, we will keep you in mind and reach out if you could be a good fit for a new position that opens up.
