Job Type: Part-time, 1099, 5-10 hours per week

Location: Remote (US-based)

About the Role:

We are seeking a highly organized and detail-oriented Virtual Assistant to support our team. As a VA, you will be responsible for managing emails, conducting research, following up on tasks, running reports, handling payroll, reviewing billing, checking rankings, and more. We are looking for someone who is proactive, resourceful, and not afraid to ask questions. This role requires excellent communication skills and the ability to work independently. If you’re rewatching the Suits episodes on Netflix, I am looking for my Donna or Gretchen! On the application, in the ‘Anything else you’d like us to know?’ area, tell me who you’re more like, Donna or Gretchen or another TV character that embodies your work style.

Responsibilities:

• Manage emails, organize and prioritize incoming messages
• Conduct research and provide summaries or recommendations
• Follow up on pending tasks and ensure timely completion
• Run reports and prepare data for analysis
• Handle payroll-related tasks and maintain accurate records
• Review billing statements and reconcile any discrepancies
• Monitor and report on website rankings and performance
• Assist with other administrative and operational tasks as needed

Requirements:

• Exceptional attention to detail and strong organizational skills
• Excellent verbal and written communication skills
• Self-motivated and able to work independently
• Proficiency in using productivity tools and software
• Reliable and responsive to deadlines
• Ability to maintain confidentiality and handle sensitive information
• Familiarity with project management tools (e.g., Asana) is a plus

Working Arrangement:

The Position

The ideal candidate is someone who communicates with the clients to make sure they understand the great outcomes of our marketing efforts. They are extremely organized, and determined, have communication and editing skills, and are a self-starter. They can work on a team or independently and don’t have a problem asking for help or telling others when they need to get something done. They speak with clients as needed and on an ongoing basis to update them on what we’re doing and the progress we’re making. This position is a remote, full-time position. The hours are Monday-Friday, 8:30-5:30 for full-time and 25-30 hours per week for part-time; the part-time hours are dependent on the candidate’s availability. 

Responsibilities 

• Manage client communication through phone calls, emails, and monthly meetings.  
• Helps to do any research needed for the clients 
• Writes 1 blog per month for our website
• Has phone calls, strategy meetings and, creates plans for PNCs & eventually pitches to PNCs
• Keeps up to date with tasks and due dates, ensuring that they are met
• Works with the content team to ensure projects are on track and to answer any needed questions or to clear up concerns 
• Helps with interns as needed 
• Follows up with client questions or reviews that are pending
• Upsells clients when appropriate 
• Keeps track of projects against their scope of work 
• Meticulously proofs every piece of collateral before it is sent out, ensuring client branding and goals are being executed properly
• Comes to the table with solutions if there’s an issue with a client or campaign
• Answers the company phone & helps to get PNCs to schedule an initial call
• Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
• Provides a high level of customer service to clients 
• An ability to manage and set client expectations. You combine the client’s needs and our awesome abilities and you figure out the way to produce stunning and effective work.
• Helps clients set up or gain access to assets we need to create their campaigns
• Holds kickoff and monthly meetings with clients 
• Connecting with the content team about deadlines/ needs
• Relaying expectations from the client back to the team
• Relaying expectations from the team/ company to the client
• Sends updated scopes of work (SOWs) if something with the client strategy changes
• Sends final paperwork when a client finishes a project or leaves the company
• Build and maintain relationships with new and existing clients. Perform check-ins at a comfortable cadence to understand new opportunities
• Sends clients update emails throughout the month to let them know we’re working on their account and to share what’s new with their campaign
• Stays up to date on client and competitor activities
• Anticipates client needs before they become a need 
• Find opportunities to ask clients for Google reviews 
• Finds opportunities to ask the clients who they can refer us to to help grow our client base 
• Organization with clients & due dates are key 
• This position reports to the owner 
• The responsibilities are many, various, and not limited to those written in this document

Skills

• Must love communication, and building connections & have experience writing content for blogs and companies
• Must be extremely skilled at educating people on marketing 
• Proven ability to manage and prioritize a high volume of multiple concurrent projects simultaneously
• Extremely detailed oriented and organized
• Exceptional time management and problem-solving skills
• Ability to inspire and motivate a diverse team and peers toward a common goal
• Strong process and organizational skills, as well as a natural disposition toward customer service and relationship management
• Excellent communication skills (verbal and written), flexibility, and adaptability to change
• Ability to rapidly adapt and respond to changes in environment and priorities
• A sharp mind, a good memory, and attention to detail are absolutely key

Experience

• This person must have at least 3 years of experience in marketing; at an agency or on an in-house marketing team
• Leadership experience
• Thorough knowledge of digital marketing, including but not limited to: social media, SEO, email marketing, blogging, project management tools, and time tracking
• Past agency experience is a plus 
• Past account management experience is necessary 
• Bachelor’s degree in advertising, marketing, public relations, communications, or a related field
• Experience working in a team-oriented, collaborative environment
• Experience working in a remote environment

Other Qualifications

• Experience in Asana, Buffer, Google Analytics, Agency Analytics, FileStage, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
• Any certificates in the field of marketing, such as Google Analytics, HubSpot, etc., are preferred but not required
• We do prefer someone who is in the Orlando area for this position, even though we’re fully-remote

Salary Range

• $50,000-$65,000

The Position

We’re looking for an Account Coordinator. This person will help to communicate with our clients. They are extremely organized, and determined, have excellent communication skills, and are a self-starter and problem solver. The ideal candidate is outgoing and positive, loves talking to people and loves helping.

Responsibilities

• Contributes to customer retention by strengthening relationships through account coordination and maintenance
• Helps to oversee our clients each month along with their communication through phone calls, emails, and meetings, including but not limited to kickoff meetings, unscheduled meetings, and scheduled monthly meetings
• They respond to clients and the team in a timely manner
• Serves as the secondary liaison between the client and the team/company, relaying feedback, expectations, questions, concerns, etc., between all parties
• Builds and maintains relationships with new and existing clients. Performs check-ins at a comfortable cadence to understand new opportunities and upsell when appropriate
• Work in the Accounts team to ensure that clients are satisfied
• Helps with research as needed for the clients, including staying up to date on client and competitor activities
• Creates or posts content for clients if needed to stay on track with deadlines
• Keeps up to date with tasks and due dates, ensuring that they are met, and working with the team to problem solve if questions or concerns come up
• Tracks projects against their scope of work (SOW), works with the client on updating the SOW if something changes, and communicates these changes to the team to ensure it’s understood & for billing purposes 
• Work with our strategic partners to ensure all items are clear and on time
• Follows up with client questions or reviews that are pending
• Provides a high level of customer service to clients, including anticipating client needs before they become a need and coming to the table with solutions if there’s an issue with a client or campaign
• Has the ability to manage and set client expectations. You combine the client’s needs and our awesome abilities, and you figure out a way to produce stunning and effective work
• Assists with administrative tasks, such as helping clients set up or gain access to assets we need to create their campaigns and sending final paperwork when a client finishes a project or leaves the company
• Send clients update emails throughout the month to let them know we’re working on their account and to share what’s new with their campaign
• Finds opportunities to ask clients to leave us positive Google reviews, cross-promote services that the clients aren’t using currently, and send us referrals to other potential new clients
• Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
• Answers the company phone & helps to get potential new clients to schedule an initial call
• Helps with interns as needed
• Writes 1 blog per month for the South Street & Co. website
• Collaborate with cross-functional teams to resolve customer issues and improve customer experience
• Maintain accurate and detailed records of customer interactions and transactions
• The responsibilities are many, various, and not limited to those written in this document
• Contribute to a positive team culture by fostering a positive and collaborative work environment

Skills

• Must love building connections & communication 
• Proven ability to manage and prioritize a high volume of multiple concurrent projects simultaneously
• Extremely detail-oriented and organized
• Exceptional time management and problem-solving skills
• Ability to inspire and motivate a diverse team of peers toward a common goal
• Strong process and organizational skills, as well as a natural disposition toward customer service and relationship management
• Excellent communication skills (verbal and written), problem-solving skills, flexibility, and adaptability to change
• Must be able to work in a remote environment and participate in team activities 

Experience

• Must have a background in customer service or marketing, whether that is in an agency via an internship or on an in-house marketing team
• Entry-level knowledge in social media, SEO, email marketing, blogging
• Project management tools and time tracking is a plus
• Either has a college degree in advertising, marketing, public relations, communications, or a related field OR has an Associates degree in a related field OR has experience working in this position
• Experience working in a team-oriented, collaborative environment
• Experience working in a remote environment is a plus 

Other Qualifications

• Experience in Asana, Buffer, Moz, Google Analytics, Google Search Console, Agency Analytics, FileStage, MarkUp, Facebook ads, LinkedIn ads, Google Adwords, GSuite & Slack are preferred but not required
• Any certificates in the field of marketing, such as Google Analytics, Google Adwords, HubSpot, etc. are preferred but not required
• A background in editing, writing, or creating content is preferred but not required 
• Must be able to work during our normal business hours of 8:30 AM – 5:30 PM EST

Salary Range

• $16-$21 per hour

The Position Overview:

We are seeking a talented and experienced content creator with a strong social media strategy background to join our marketing agency team. The candidate should have 2-3 years of experience in all areas of social media marketing, with a proven track record of creating engaging content that drives traffic and conversions. 

An ideal candidate will have experience marketing businesses in the fire and life safety and environmental compliance industries. 

This is a freelance, remote position. 

Who You Are: 

As a social media marketing specialist, you will need to have a solid understanding of social media marketing strategies and be able to develop and execute social media campaigns that engage with our client’s audiences across various platforms. 

You should be familiar with social media management tools and analytics platforms, such as scheduling softwares and Google Analytics, and be able to monitor and analyze social media metrics to identify areas for improvement and make data-driven recommendations.

What You’ll Do:

Collaborate with our designers, developers, and account managers to create compelling content that aligns with our client’s goals.

Create branded and creative social media posts and execute social media strategies.

Be open to exploring and using AI content and automation tools to help our agency and clients succeed.

Monitor and analyze social media metrics to identify areas for improvement and make data-driven recommendations.

Your Skills and Qualifications:

2-3 years of experience in social media management.

Excellent writing and editing skills, with a portfolio of published social media graphics and captions you have created or worked with a graphic design team to create.

Experience with social media management tools and analytics platforms like Semrush Social, Meta Business Manager, Meta Ads Manager, and Google Analytics.

Ability to work independently and collaboratively in a deadline-driven environment.

Strong communication and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.

Experience working remotely.

Experience working in an agency environment or experience working with multiple clients simultaneously.

Who We Are: 

We are an award-winning marketing agency with a dynamic team of creative individuals. We promote teamwork and collaboration and have an environment that encourages creative thinking with a focus on results. 

Our Core Values: 

Proactive 

Fair and Honest 

Collaborative

Creative

Salary Range

• Project-based. Hourly work is paid at $20 per hour

The Position

This team member helps our clients express themselves through words. They love words like they love food and they are skilled in editing, writing, blogging, and social media content. They love helping to craft titles, entice people to click on ads, and can create verbiage for email marketing. 

Responsibilities 

• Manage clients on a monthly basis by writing blogs, making edits, doing keyword research, creating & posting content 
• Writes 1 blog per month for our website
• Meets all deadlines for the clients they manage 
• Keeps up to date with tasks and due dates ensuring that they are met
• Meticulously proofs every piece of collateral before it is sent out for approval
• Comes to the table with solutions if there’s an issue with a client or campaign
• Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
• Stays up to date on client and competitor activities
• Anticipates client needs before they become a need 
• Researching competitors to understand the best keywords and topics to focus on
• Researching industries to gain familiarity with the topics and key terms 
• Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
• Attends a networking meeting with the team once per month 
• Organization with clients & due dates are key
• This position reports to the Content Manager 
• Responsibilities are not limited to those written in this document

Skills

• Must love writing & have experience writing content for blogs and companies
• Must be extremely skilled at editing
• Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
• Extremely detailed oriented and organized
• Exceptional time management and problem-solving skills
• Ability to inspire and motivate a diverse team and peers towards a common goal
• Excellent communication skills (verbal and written), flexibility and adaptability to change
• Ability to rapidly adapt and respond to changes in environment and priorities
• Must be able to work from home or a location of their choosing 

Experience

• Experience in marketing; whether that is in an agency or on an in-house marketing team is a plus
• Experience working in a team-oriented, collaborative environment
• Prior experience writing blog content
• Experience working from home and outside locations
• Thorough knowledge of SEO, keyword research, blogging, project management tools, and time tracking is a plus

Other Qualifications

• Experience in Asana, Buffer, FileStage, Moz, Google Local, Facebook, Instagram, LinkedIn, Facebook ads, LinkedIn ads, Google Adwords, GSuite, Google Analytics, Google Search Console & Slack are preferred but not required
• Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required

Salary Range

• Project-based + hourly at $20 per hour

The Position Overview:

We are seeking a talented and experienced content creator with a strong SEO and social media strategy background to join our marketing agency team. The ideal candidate will have 2-3 years of experience in all areas of digital marketing, with a proven track record of creating engaging content that drives traffic and conversions. 

If you are a creative and detail-oriented individual with a passion for writing and marketing, we encourage you to apply for this exciting opportunity. Our agency offers a dynamic and supportive work environment, competitive salaries and benefits, and opportunities for growth and advancement. 

This is a full-time, remote position for candidates who reside in Florida. Candidates must be available to work during our business hours, Monday through Friday, 9:00 AM EST – 5 PM EST. The salary range is $51,000 – $55,000, commensurate with experience. 

Who You Are: 

As a content creator, you will be responsible for crafting optimized blog posts for search engines, resonating with the target audience, and h

You should be familiar with social media management tools and analytics platforms, such as Buffer and Google Analytics, and be able to monitor and analyze social media metrics to identify areas for improvement and make data-driven recommendations.

What You’ll Do:

• Research and write blog posts on various topics, including industry news, trends, and best practices.
• Use SEO best practices to optimize blog posts for search engines, including keyword research and on-page optimization.
• Collaborate with our designers, developers, and account managers to create compelling content that aligns with our client’s goals.
• Create branded and creative social media posts and execute social media strategies.
• Be open to exploring and using AI content and automation tools to help our agency and clients succeed.
• Monitor and analyze blog and social media metrics to identify areas for improvement and make data-driven recommendations.

Your Skills and Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• 2-3 years of experience in blog writing, SEO, and social media management.
• Excellent writing and editing skills, with a portfolio of published blog posts and social media graphics you have created or worked with a graphic design team to create.
• Strong knowledge of SEO best practices, including keyword research, on-page optimization, and link building.
• Experience with social media management tools and analytics platforms like Buffer and Google Analytics.
• Ability to work independently and collaboratively in a deadline-driven environment.
• Strong communication and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
• Experience working remotely.
• Experience working in an agency environment or experience working with multiple clients simultaneously.

Who We Are: 

We are an award-winning, woman-owned marketing agency with a dynamic team of creative individuals. We promote teamwork and collaboration and have an environment that encourages different thinking with a focus on results. 

Our Core Values: 

• Proactive 
• Fair and Honest 
• Collaborative 
• Creative 

The Position

The Technical Writer is a part of our Content team, and they help our clients express themselves through written words. They are able to take complicated concepts and communicate them to laypersons and industry professionals alike.

They are able to read professional and academic research from authoritative sources and turn that information into accessible content that matches our clients’ brand voice and target audience. This position will write 600-700 word blogs, 1200 word white papers, and create LinkedIn posts.

Responsibilities 

• Writes blogs, makes edits, creates, and posts content for clients in the due diligence, risk management, and legal industries.
• Meets all deadlines.
• Meticulously proofs every piece of collateral before it is sent out for approval.
• Comes to the table with solutions if there’s an issue with a client or campaign.
• Stays up to date on client and competitor activities.
• Coordinates with our graphic design team to create graphics for LinkedIn posts.
• Researches competitors to understand the best keywords and topics to focus on.
• Researches industries to gain familiarity with topics and key terms.
• This position reports to the Content Manager 
• Responsibilities are not limited to those written in this document

Skills

• Experience writing content in the due diligence, risk management, and/or legal industries.
• Ability to write in a highly-academic, professional, and informative style.
• Experience writing and creating white papers.
• Must be extremely skilled at editing.
• Proven ability to manage and prioritize multiple projects simultaneously.
• Exceptional time management.
• Must be able to work from home or a location of their choosing. 

Experience

• Past experience working with an agency as an employee or freelancer.
• Thorough knowledge of SEO, blogging, project management tools, and time tracking.
• Bachelor’s degree in advertising, marketing, public relations, communications, or a related field
• Experience working in a team-oriented, collaborative environment.
• Experience working from home and outside locations.

Other Qualifications

• Experience in Asana, Buffer, FileStage, Semrush, Google Local, Facebook, Instagram, LinkedIn, Facebook ads, LinkedIn ads, Google Adwords, GSuite, Google Analytics, Google Search Console & Slack are preferred but not required.
• Any certificates in the field of marketing such as Google Analytics, HubSpot, etc. are preferred but not required.

Salary Range

• Project-based + hourly at $20 per hour

The Position

We’re looking for a new team member, an Email Marketer, as part of our Content Creative team. This person will be creating enticing content for ourselves and for our clients via MailChimp and other email marketing platforms.

Responsibilities

• Manage client accounts on a monthly basis by writing titles, email campaigns, making edits, setting up automations, creating & scheduling content
• Meets all deadlines for the clients they manage
• Keeps up to date with tasks and due dates ensuring that they are met
• Meticulously proofs every piece of collateral before it is sent out for approval
• Comes to the table with solutions if there’s an issue with a client or campaign
• Brainstorms with the team to create new and innovative campaigns for ourselves and clients beyond what is “expected” by our clients
• Stays up to date on client and competitor activities
• Anticipates client needs before they become a need
• Creates ideas to grow and boost email engagement
• Reviews stats each month to see areas of improvement
• Works with our design team to create captivating and enticing graphics
• Researches industries to gain familiarity with the topics and key terms
• Brainstorms ideas and works closely with the other team members to help our company grow and to provide ideas
• This position reports to the owner
• The responsibilities are many, various, and not limited to those written in this document

Skills

• Must love email marketing & have experience writing content for services-based companies
• Must be extremely skilled at writing
• Proven ability to manage and prioritize a high volume of multiple concurrent projects simultaneously
• Experience in MailChimp and prior email marketing experience are essential
• Exceptional time management and problem-solving skills
• Ability to inspire and motivate a diverse team and peers toward a common goal
• Excellent communication skills (verbal and written), flexibility, and adaptability to change
• Knowledge of trends for email marketing softwares and the ability to think creatively for clients
• Must be able to work from home or a location of their choosing

Salary Range

• Project-based + hourly at $20 per hour

The Position

If you love to design and make a brand stand out online through lines, colors, patterns, and creative ideas… this is for you 😍 We’re looking for a part-time graphic designer with the skillz to help us take our clients to the next level. We’re looking for someone who has a full knowledge of the Adobe Creative Suite and we’re looking for someone who has some skills in website design and wireframing as well. If this is you, read on because we want you to apply if you feel you’re the BEST fit 🎉

Responsibilities 

• Creates logos, brands, flyers, materials, and any other collateral for clients and South Street & Co. 
• Creates email marketing campaigns
• Designs collateral for clients, and South Street & Co.
• Asks questions related to the work needed for logos, brochures, rack cards, business cards, etc. 
• Makes sure that the client’s brand is kept up and is within their brand standards
• Creates wireframes/ websites based on client website needs
• Makes sure that when designing a logo, the finished product is given in PDF, JPEG, PNG, and AI formats  
• Creates and is responsible for ensuring that the South Street & Co. brand image is kept consistent throughout creating all South Street & Co. materials
• Works with the team to ensure that all content is up to the brand standards
• Helps come up with creative ideas for clients and our brand
• Writes 1 blog per month & participating in other South Street & Co. items to keep content fresh
• Understands that keeping things organized is key for our brand and for our clients  

Skills

• Must love design, and creation & have experience creating visual content for companies
• A background in marketing is a plus 
• Full Adobe Suite knowledge
• Proven ability to manage and prioritize a high volume of multiple, concurrent projects simultaneously
• Extremely detailed oriented and organized
• Exceptional time management and problem-solving skills
• Ability to create unique ideas and come to the table with thoughts for our clients and our company 
• Excellent communication skills (verbal and written), flexibility and adaptability to change
• Ability to rapidly adapt and respond to changes in environment and priorities
• Must be able to work in a remote environment 
• A sharp mind, a good memory, and attention to detail are absolutely key

Experience

• This person must have at least 1 year of experience in marketing and design experience; whether that is in an agency or on an in-house marketing team, or freelancing 
• Thorough knowledge of the Adobe Suite
• Past agency experience is a plus 
• Degree in graphic design or similar 
• Experience working in a team-oriented, collaborative environment
• Experience working in a remote environment is a plus

Other Qualifications

• Experience in Asana, Buffer, Google Analytics, FileStage, Facebook ads, Google Adwords, GSuite & Slack are preferred but not required
• Any certificates in the field of marketing, such as Google Analytics, HubSpot, etc., are preferred but not required
• Some knowledge in social media, SEO, email marketing, blogging, project management tools, and time tracking is a plus 

Salary

• Project basis + $20-$30 per hour

The Position

We’re looking for interns to join our team for 15-20 hours per week. We are a fast-paced, fully remote agency and specialize in digital marketing. Interns help us with social media, visual content creation, blogging, and any other tasks deemed appropriate. During this internship, you’ll learn a plethora of skills you’ll be in a hands-on, fun environment. 

Intern Task Examples:

• Assist with social media posting
• Assist with social media creation
• Brainstorming new and innovative marketing strategies
• Create graphics to help promote the clients
• Blogging creation for our website
• Research for clients 
• Blogging/ writing
• PR outreach & business development
• Brainstorm ways to help clients expand their current reach

Qualifications: 

• Enrolled at a college or a recent college graduate
• Interested in marketing
• Basic knowledge of social media 
• Excellent organizational skills and attention to detail
• Strong verbal and written communication skills
• Ability to take initiative
• Must be willing to work 15-20 hours per week 
• Willing to work in a remote environment
• Exhibits professionalism, a positive attitude, and a willingness to help promote the mission of our clients